Testimonials

Highbridge pulled out all the stops to help us after we'd had a very bad experience with another Motorhome Dealer.

All of the staff at Highbridge are very knowledgeable and professional.

Thank you to Colin (in sales) who put our fears to rest, his expert guidance, knowledge, help and advice was fabulous.

The Aftersales dept are second to none, nothing was to much trouble and everything was explained. Our Motorhome had a couple of niggley problems which needed sorting, aftersales booked us in and they were dealt with straightaway they even let us stay the night. All of the staff were cheerful, friendly and helpful and answered all of our questions no matter how small, they really went the extra mile. So thank you to Anthony, Dean, Sue, Tash, Lyn and everyone in Aftersales.

Also a Big Thank you to Oliver (operations manager) for sorting everything for us.

Highbridge have old fashioned values and the customer comes first, not profits

The Accessory shop has everything you need with an amazing selection at very good prices, again the staff are very friendly and helpful.

We came away after buying our Fiat Mooveo P608 from them, feeling happy and confident and will only deal with Highbridge in the future, even though we live in Helston, Cornwall.

Whether your interests are Motorhomes--Caravans or Camping, we can highly recommend them, you will not be disappointed.
The hot chocolate is lovely to.

So Thank you to all the Staff, you make a Great Team.
Mr & Mrs F. Roberts. Helston Cornwall


More Testimonials...

December 2018

ust a quick note to thank you for yet another example of excellent after sales service. Your engineer called me this morning as expected and explained how to reset the electric water heater. All is now working again perfectly and we will be off on our travels again shortly. No additional work needed when we come for the habitation service in 2019. Please pass on my thanks. Colin

Good Morning.

This is just a quick note to state how satisfied we are at the terrific service provided by the staff in the department, always go out of their way to be helpfull and friendly.

Many thanks Stuart Wigmore

Dear Alistair, You will not be surprised to hear that the Clubman climbed the hill outside our house with alacrity and no problems with grounding. I just wish I had known about the Powertouch Evolution before! Many thanks to you, Rebecca, Andy and Mike for excellent advice and assistance during the handover and particularly for providing a caravan with mover to demonstrate the hill climbing properties. I am very grateful to you all. It is good to see Highbridge Devon raising its standards to match its big brother in Somerset and I wish you all the best in achieving this. Kind regards, Michael Chamberlain.

Good Morning This is just a quick note to state how satisfied we are at the terrific service provided by the staff in the department, always go out of their way to be helpfull and friendly. Many thanks Stuart Wigmore

November 2018

Dear Ashley & team, Just a note to say a massive thank you for pulling out all of the stops so that we were able to pick up our new Caravan on Friday 16th November. Your service in all departments was second to none. Over the years we have dealt with many inefficient Caravan dealerships, so it was nice to receive good efficient and reliable service. We are delighted with the new van and hopefully can enjoy it for a few more years to come. All our best wishes and thanks once again, Ken & Hilary Lee

I cannot praise all of the staff at Highbridge Caravans enough. Mike in the sales team was superb and found us the van that absolutely meets all our needs. Nothing was too much trouble.

We collected the van today and were shown in detail how it all worked. The service team were incredibly helpful even sorting out our tow hitch.

All our vans will be purchased from Highbridge, all the staff are so helpful from sales, service and shop. Thay are all a credit to the company. Thank you all so much.

John and Georgie

Good afternoon ! Please convey our thanks to Rebecca and the team at Highbridge Devon for the excellent service afforded us when our caravan sink was replaced under warranty recently. Best regards: Peter Edney

October 2018

Earlier this week, we collected our new Coachman Pastiche from you. Although I will be writing an online review, I thought it would be good to also send you a "proper" letter.

The service we received from Nathan when we were arranging the part exchange was........ exemplary. So, too, was the organisation of the pick-up and transfer of all the stuff from our old caravan to the new one. Your staff could not have been more helpful, with a special mention of Tony who explained the finer details of the new van and went the extra mile.

All in all, a great experience and many thanks to all those involved.

Having recently purchased an Elddis Ashington caravan, we would like to commend your organisation at every level. From reception, salesman James Long, demonstrator Steve, the service centre, to the delightful helpful delivery driver Clare. A high level of excellence was shown by all staff, which made us feel really grateful customers for a quite inexpensive van. Please pass on our thanks to all of your staff. We will wear our Highbridge Caravan hitch lock cover with pride.

September 2018

My wife and I recently part ex'ed our first caravan for a newer model at Highbridge Somerset.

The service provided at Highbridge Somerset was exemplary from start to finish from all the departments. We cannot thank Will from sales enough. He was brilliant and nothing was too much trouble. He was helpful from our first phone call and the quality of caravan we bought, when viewed initially, more than lived up to his description he gave to us on the phone and on the web site. We were not pressured into anything and he understood our requirements form the start giving us as much time as we needed.

The hand over was brilliant, thanks to Andrew. Everything was explained and demonstrated to us and we were left with complete confidence in what we had purchased.

Administration at the end was smooth, friendly and very helpful, again answering any questions we had without any trouble.

The shop has a brilliant range of items and all competitively priced, even more so with the 10% discount for customers who had bought a caravan.

Quite clearly everyone we encountered really enjoys working at Highbridge with no sales persons competing for your custom but all working together.

Most definitely worth the 2 hr drive each way and puts other closer Caravan sales to shame!

A big thank you to Will and all the team.