Important Please Read - COVID 19
We are pleased to announce the phased return of our company and we are making changes to help fight the spread of the Corona virus.
Our biggest priority is the health and safety of all our customers and all our staff at both branches.
From Monday June 1st we are pleased to announce that we will be offering appointment only viewings of all our new and used Caravans, Motorhomes and Trailer Tents. Please call or email one of our experts today who can then work out a deal for you in preparation of your viewing appointment, and also quote for your part exchange. Please call us today: 01278 782725 or email firstname.lastname@example.org or please fill out a form on the details page of the vehicle that you are interested in giving us more information on your part exchange.
We recommend that you book your viewing appointment as soon as possible to avoid disappointment, this is because we have already seen a massive upsurge in the purchase of Caravans, Motorhomes and Trailer Tents as more and more people want to "staycation" in the relative safety and isolation of their own mobile home away from home. Please note all our vehicles will be locked and only opened by a salesperson on an appointment only basis, unfortunately we will not be able to guarantee a viewing of vehicles for customers unless you have booked a prior viewing.
We are aiming to video all our vehicles on site and we can also video or take pictures of anything specific on the vehicle that you are interested in. Also if you would prefer a video handover to an actual handover we can help you with that as well.
Unfortunately due to non-essential retail being closed until the 15th June, the Accessories shop, Awnings showroom and Parts department will remain closed at our Somerset branch and Devon's Accessories shop will also remain closed. We look forward to welcoming all our customers back to these departments from Monday 15th June onwards. In the meantime please feel free to visit our online accessories shop where you can browse a huge choice of accessories, awnings and tents: shop.highbridgecaravans.co.uk also if you are looking for a bargain why not visit our eBay shop: www.ebaystores.co.uk/Highbridge-Caravan-Centre-Ltd
During lockdown we've been busy making our two branches safer places to visit. The company has an in-house Health and Safety Officer that has been working closely with the Directors since lockdown to ensure that the company is COVID Secure before reopening. These are a few of the measures that we have taken so far: Hand washing stations, one way systems, limited numbers within buildings, 2 meter social distancing signage as a constant reminder, staff to receive temperature checks, screens on customer facing desks and counters, removal of hot and cold drink facilities, extra PPE for customer facing staff, all vehicles on site locked, increased cleaning throughout the showrooms and vehicles, contactless payments, easy drop off's for service and repair vehicles. We hope that you appreciate the effort that we are going to, however for us to do this as safely as possible, we need your help and we cannot say strongly enough that if you are displaying any corona virus symptoms please do not visit either of our branches.
I hope you agree that these measures are the right thing to do. They have been designed to protect the safety of all our customer's and staff. We are very aware that the appointment only viewing of vehicles and the temporary closure of our retail side of the business until the 15th June will impact on the way we operate, however none of the changes have been taken without careful thought and consideration and we want to reassure you that we will support all our customers and staff through this change.
In these strange and concerning times, this upsurge in vehicle sales means that as a responsible business we must adapt and diversify so we can continue to provide the high standard of service and vehicle supply without putting our customers and staff at risk. The health and well-being of all our customers and our staff is our top priority to help everyone stay safe.
We wish to thank all our customers for their loyalty and support, especially during these difficult times and hope that you and your families stay safe and well and we look forward to seeing you soon.
Kind regards, from all the team at Highbridge